Team

Steve has a broad leadership career spent in the senior living, life science, and telecom industries. Utilizing more than 25 years of deep technology and operations experience, he brings a progressive approach to the business. Steve has led large-scale transformations that are anchored in a strong focus on the customer while achieving business results. He is well known for building organizations with a positive team-oriented culture and a strong sense of partnership that is systems enabled. Prior to joining Extendicare, Steve was the Chief Technology Officer at Revera where he used innovative technology to drive value for both customers and employees. While at MDS Inc., Steve led product development and acquisitions to drive significant growth and transformation. Steve has a BSc (Hons) in Physics from McMaster University.

Lindsey is passionate about leading the development and transformation of regional health systems to meet the growing needs of patients and families. Lindsey has extensive experience in creating regional, integrated care systems for cancer, cardiac, mental health and addictions, palliative, and home and community care through partnership with hospitals, community agencies, physicians, government agencies and private partners. Lindsey holds a Doctorate in Rehabilitation and Health Leadership from Queen’s University with a focus on an implementation science approach to the creation of client-centred practices and environments.

Yiannis is a dynamic leader in driving change and innovation within Canada’s health-care sector. Passionate about uncovering and implementing creative solutions, Yiannis is dedicated to strengthening the sustainability and effectiveness of health-care delivery nationwide. Leveraging his extensive experience in business development, operational excellence, and strategic planning, Yiannis is uniquely equipped to support and accelerate ParaMed’s mission of delivering high-quality care to patients and clients across Canada. Yiannis holds a Bachelor of Arts in Political Science from Wilfrid Laurier University and a Masters Degree in Business Administration from Ivey at Western University.

Klodiana is an accomplished finance leader with more than 15 years of proven success driving financial performance, strategic and operational growth within the healthcare sector. Recognized for bringing a balanced financial and operational lens to executive decision-making, with a consistent track record of implementing innovative strategies that support patient care, enhance revenue, and ensure long-term organizational sustainability. Before joining Closing the Gap, she led the strategic integration of Plexxus - Mohawk Medbuy as one shared services organization. Furthermore, she spent over 11 years at Cardinal Health in senior corporate finance, controllership and FP&A roles, where she developed expertise in operational and corporate finance, strategic planning, financial planning & analysis, public company financial reporting, budgeting and business integration. Klodiana is a Chartered Professional Accountant, holds an MBA from Wilfrid Laurier University, and a Bachelor of Commerce from the University of Toronto.

Organizational Impact As the point person for Closing the Gap’s IT functions, Sarath leads IT initiatives across all CTG sites in Ontario and Nova Scotia. With a focus on innovation, Sarath implements integrated technology solutions to increase functionality and improve quality of care. Professional Experience Sarath is a senior executive with over 16 years of Information Technology experience mainly in healthcare and retail. He has held executive roles at pt Health, OHTN and Hear for Life. Recently, he was the Director of I.T. at Canadian Professional Sales Association, a member based organization to support and advance sales professionals. Sarath holds an MBA from Queen’s University and M.S. in Computer Science from Robert Gordon University, UK along with a bunch of technical certifications. Passion Sarath is passionate about using his vast IT knowledge to support the implementation of innovative eHealth solutions.

Organizational Impact Aneta oversees integrated care solution initiatives that support partnerships and business performance portfolios. With a strong foundation in operations and business strategy, she has crafted and executed strategic plans that drive growth, innovation, and patient-centered care delivery. Professional Experience Aneta has over a decade of leadership experience in healthcare operations and clinic services. Throughout her career, she has successfully launched new services, overseen operations of multidisciplinary centers, and championed patient-centered care initiatives. Known for her ability to streamline healthcare operations, improve processes, and leverage data analytics, Aneta consistently makes informed decisions that drive positive outcomes. She holds an MBA from McMaster University’s DeGroote School of Business and an Honours Bachelor of Science from McMaster University. Passion Aneta is passionate about innovation, patient-centered care, and developing operational solutions that deliver positive outcomes for both patients and organizations.

Organizational Impact Jennifer’s portfolio includes quality, client experience, client safety, risk, education, and privacy. Working closely with team members across the organization, Jennifer and the QRE team help fuel positive change. Professional Experience Joining Closing the Gap in 2017, Jennifer has paired a professional background in Social Work with academic and experiential training in health care leadership, including a master’s in social work and a masters in health administration. Her career path began as a social worker in acute care and took her throughout the health sector in progressive management and strategic leadership roles including leadership roles in hospitals, CIHI and CPSI. Passion Helping to drive any opportunity to improve quality, safety, education or risk inspires Jennifer every day.

Organizational Impact As a pragmatic servant leader, Natalie is unafraid to challenge the HR status quo to foster a culture of continuous improvement and employee engagement. She oversees the Human Resources team and their function to support business operations, help employees excel, and achieve their best potential. Natalie’s strategic vision and leadership have revolutionized HR practices at Closing the Gap, driving the adoption of modern best practices that enhance both organizational effectiveness and employee satisfaction. Professional Experience With a rich and diverse background in various industries, including technology, finance, and healthcare, Natalie brings a unique perspective that prioritizes business objectives and employee well-being. This diverse experience has honed her ability to find innovative HR solutions that meet the evolving needs of healthcare professionals and clients, ensuring that CTG remains competitive in today’s fast-paced world. Natalie holds an HRPA designation, has completed a Bachelor’s degree from the University of the Philippines, and a Human Resources Management certificate from Humber College. Passion Outside of her professional endeavors, Natalie enjoys playing video games, walking her dog, and exploring the culinary scene with her family. These activities reinforce her belief in a holistic work-life balance, a principle she strives to promote in her professional life as well.

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Organizational Impact As a tenured CTG staff member of 21 years, Angela’s clinical, committee, and leadership experiences position her well to support sustainability, growth, and development of business operations across the organization.  In addition to Client Services, Angela supports the QRE, HR, and IT departments with special projects. Professional Experience A graduate of Queen’s University, Angela’s clinical experience as a homecare occupational therapist spanned the pediatric through geriatric populations.  A drive for expanded knowledge and responsibility led to various leadership roles at CTG, most recently as Director of Client Services.  Angela has devoted the entire 32 years of her career to the “homecare sector” of healthcare, firm in her belief that health is influenced by all aspects of life experience. Passion Finding solutions that promote safe health at home, that permit the ability to live your best live, and that allow one to find moments of joy in every day, inspire Angela to continue to support the development and delivery of homecare services to clients and caregivers.