March 18, 2020
Re: COVID-19 & Your Care
To Our Clients, Families and their Caregivers,
CTG is actively monitoring the current situation with COVID-19. Please note that we will ALWAYS put the safety and well-being of our clients and team members first, every day and during every visit.
Our team members are well informed about COVID-19 and know how to keep you and themselves safe.
Please expect our team members to ask you every time they see you, if you have been experiencing a fever, cough or shortness of breath since your last visit. This may feel repetitive, but it is important to share this information as it will keep both yourself and our providers safe.
We will not use this screening to determine if we will see you or not. It will only be used to determine if our team members need to protect themselves with masks, gowns and gloves during your visit.
Please note that our team may ask you to wear a mask during the visit as well. This is only for precautionary reasons.
Together, we can make every healthcare encounter safe for both yourself and our team members delivering your care.
For more information, please go to www.ontario.ca/coronavirus or www.novascotia.ca/coronavirus
