Quality Charter | Closing the Gap Healthcare skip to Main Content

Closing the Gap Healthcare Group’s Quality Charter is a statement of principles that guide us in providing healthcare services of an exceptionally high quality, and in meeting or exceeding the expectations of our clients, our customers, our staff members, and our organization.

Our Quality Charter
  • Informs our clients and customers about what “quality” means to Closing the Gap Healthcare Group;
  • Helps our clients and customers to understand what level of service they should expect from us; and
  • Forms the basis for measuring our success in providing the highest quality healthcare services, and in meeting or exceeding expectations.
let’s break it down
Quality and Our clients

When we think about what quality means to our clients, we think in terms of Quality of Life.

Illustration of Closing The Gap Quality Charter Clients: a nurse helping a male senior in wheelchair.
Illustration of Closing The Gap Quality Charter Clients: a nurse helping a male senior in wheelchair.
Quality and Our clients

When we think about what quality means to members of our workforce, we think in terms of Professional Knowledge and Expertise.

Illustration of Closing The Gap Quality Charter Customers: a man shaking hand with a healthcare professional.
Quality and Our customers

When we think about what quality means to our customers, we think in terms of Collaboration.

Illustration of Closing The Gap Quality Charter Customers: a man shaking hand with a healthcare professional.
Quality and Our customers

When we think about what quality means to our customers, we think in terms of Collaboration.

Quality and Our Workforce

When we think about what quality means to members of our workforce, we think in terms of Professional Knowledge and Expertise.

Illustration of Closing The Gap Quality Charter Workforce: a businessman in front of a building.
Illustration of Closing The Gap Quality Charter Workforce: a businessman in front of a building.
Quality and Our Workforce

When we think about what quality means to members of our workforce, we think in terms of Professional Knowledge and Expertise.

Illustration of Closing The Gap Quality Charter Organization: a group of healthcare professionals.
Quality and Our Organization

When we think about what quality means to our organization, we think in terms of Leadership.

Illustration of Closing The Gap Quality Charter Organization: a group of healthcare professionals.
Quality and Our Organization

When we think about what quality means to our organization, we think in terms of Leadership.

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